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Care Opinion

I felt comforted

Posted By corvuspk67

"I felt comforted"

About: Orion Unit

(as the patient),

I felt safe on Orion :)  

I was poorly with corona virus but I was looked after with oxygen in my own room.

People comforted me when I got upset

They clean the unit every day

Sometimes I had sandwiches too much because i didn't like the meals.  They don't change the menu much.

I liked the puddings

I liked playing boccia and lots of games like dominoes, cards and frustration.

I most enjoyed coffee mornings with tea and biscuits.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 3 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 04/09/2020 at 15:07
Published on Care Opinion at 15:07

picture of Jane Danforth

Thank you for sharing your story.

Sorry for the delay in replying. I hope you are feeling better now?

I know that The Orion Unit will post a reply to your story too.

I was pleased to hear that you have been so well looked after and felt safe and comforted when you were ill.

Keep safe and well

Best Wishes

Jane

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Response from Natalie Smith, Bassetlaw Integrated Team Leader, Mental Health Services for Older People, Nottinghamshire Healthcare NHS Foundation Trust 3 years ago
Natalie Smith
Bassetlaw Integrated Team Leader, Mental Health Services for Older People,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 04/09/2020 at 16:14
Published on Care Opinion at 16:43

Thank You for sharing your experience of staying with us on the Orion Unit.

I'm glad that you felt safe and I am very sorry that you were unwell with coronavirus whilst you were with us. Its good to know that you were comforted and that we looked after you on the unit until you were better.

We are currently working with the catering department about the menu and meal choices as other people have commented about there not being much choice on the menu.

We are also looking at organising themed nights and takeaways on the unit to give more variety and choice.

Its good to hear that you enjoyed the activities that were available and that you were a regular at our coffee morning. The biscuits always went down a treat with everyone.

Take Care and Best Wishes

Natalie Smith - Clinical Nurse Specialist.

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