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"I just feel very lucky to have entered the hospital when I did"

About: University Hospital Hairmyres / Emergency Department University Hospital Hairmyres / General Medicine (Wards 9-12)

(as the patient),

My overwhelming thought one night was to see the next morning. Felt worse, in spite of prescribed antibiotics and took the very lucky decision to visit A&E. Staggered into A&E with extreme breathing difficulties that were worsening by the hour and from that moment, received 150% care.

After Covid19 test, CT scan and other explorations it was clear I was suffering blood clots on both lungs, technically pulmonary embolism. Given blood thinning injections and medicines, then transferred to a general ward for monitoring vital functions, the general attention was exemplary.

I cannot offer higher praise to all the staff who dealt with my health, from my initial induction through A&E, porters, cleaning, catering, technical, nursing; everyone, co-operation, co-ordination, communication and teamwork. It would be unfair to mention all the names and can't remember them all anyway. Just suffice to say that, after three nights/four days I am discharged and very definitely on the mend.

Always enjoying great health, this experience was a shock as one expects to be almost invulnerable. The condition had clearly been building since January when I first felt the symptoms that strangely almost disappeared until re-emerging to a greater extent in June.

So I spent the best part of a week in hospital, my co-patients were great; probably suffering worse illnesses than me, I just feel very lucky to have entered the hospital when I did. The alternative did cross my mind several times over the last few weeks until the diagnosis on Tuesday afternoon.

Like a certain political character I will always be grateful for our NHS

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Responses

Response from Carol Miller, Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres 3 years ago
Carol Miller
Senior Nurse, Surgical and Critical Care,
University Hospital Hairmyres
Submitted on 05/08/2020 at 14:09
Published on Care Opinion at 16:17


picture of Carol Miller

Dear Adopted Scot,

Many thanks for taking the time to post your experience following your stay in University Hospital Hairmyres.

I'm delighted to read your positive comments and will gladly share your praise with staff.

It was clearly a very anxious time for you feeling so unwell and I am so glad that you felt that the attention you received was exemplary.

We strive to deliver a high standard of care at all times and both effective communication and teamwork are essential components in achieving this. I'm pleased that you found this to be your experience.

I am glad to hear you are now at home and on the mend.

Best Wishes

Carol

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