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My Endoscopy experience

Posted By B's Daughter

"My Endoscopy experience"

About: King's Mill Hospital / Colorectal surgery

(as a service user),

After being referred on the 2 week pathway I had initially a telephone consultation and then a referral for an endoscopy.

The appointment came through very quickly and I had a COVID-19 test beforehand and all the information and bowel preparation pack was supplied.

On the day I was understandably nervous but throughout the entire visit I was cared for in a kind, compassionate manner and treated with privacy and dignity. The staff understood my difficulties due to being hard of hearing with the COVID mask wearing making it harder for me, but they all ensured I heard them at all times.

I was given clear understanding of the process throughout And allowed to make informed choices about my treatment. I was given a copy of the report for my own records.

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Responses

Response from Robin Smith, Deputy Head of Communications, Sherwood Forest Hospitals NHS Foundation Trust 3 years ago
Robin Smith
Deputy Head of Communications,
Sherwood Forest Hospitals NHS Foundation Trust

Submitted on 30/07/2020 at 18:57
Published on Care Opinion at 18:57

Thank you for taking the time to provide such positive feedback about your experience at King's Mill Hospital. I am pleased that you felt well cared for by our members of staff looking after you. Thank you again for taking the time to write this post.

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