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"Attending Day Clinical Centre for my Infusions"

About: South Tyrone Hospital / Day Clinical Centre

(as a service user),

I attend the Day Clinical Centre in South Tyrone Hospital for 8 weekly infusions.  I was quite nervous about attending the appointment initially during the pandemic.  However, the staff here are exceptional.  Having observed how they adhere to Social Distancing guidelines, cleaning and sanitizing procedures. I have the utmost confidence in the staff here.  The place is spotless and staff are unobtrusive while carrying out procedures with the utmost professionalism, without compromising the care and attention received pre-pandemic. 

I feel happy and confident attending appointments.

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Responses

Response from Ward Sister, Day Clinical Centre, South Tyrone Hospital, Southern Health & Social Care Trust 16 months ago
Submitted on 29/07/2020 at 16:57
Published on Care Opinion at 16:58


Thankyou for taking the time to share your experience with us.

It is lovely to read you describe the staff as ‘exceptional’ this is very encouraging from a manager's perspective to hear, I will ensure that all the staff in the Day Clinical Centre are aware of your comments.

We are adhering to the strict COVID 19 guidelines to provide an area as safe as possible to continue delivering necessary treatments, so to receive positive feedback like yours, in these challenging times is reassuring.

Thank you

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