This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Chemotherapy and picc line flush issues"

About: Grantham & District Hospital Pilgrim Hospital / Oncology

(as the patient),

I had four lots of chemotherapy over a course of 8 weeks at Grantham hospital, each time mistakes were made in the fact that either the chemotherapy drug hadn't arrived in time for my appointment or the wrong medication had been prescribed which meant delays in treatment.

Each day after chemo I went to Skegness mcu to have the picc line flushed and re-dressed one time I felt the staff member was very abrupt and rushing and made a mess of the dressing. I had the last treatment mid June & had the picc dressed and flushed the next day at Skegness.

At the end of July unable to get hold of Macmillan I rang the chemo suite at pilgrim to ask about the picc line as due for operation atthe end of July, they told me to go to Skegness to have the picc re-dressed, the staff member in charge had to remove the picc as it had clogged up and was no good they said it should of been flushed every 1-2 weeks or at least removed but somewhere along the lines I had been forgotten about, if I hadn't of rang up it would of been left and forgotten and gotten infected which would of stopped the operation.

The staff are all good that I have seen but somewhere someone isn't doing things as they should and I feel I have been slightly neglected.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mandy Logue, Sister, Chemotherapy Suite, ULHT 3 years ago
Mandy Logue
Sister, Chemotherapy Suite,
ULHT
Submitted on 11/08/2020 at 13:13
Published on Care Opinion at 13:13


Dear Terob

I would like to apologise for the way you were made to feel and I have discussed with the staff.

I would like to have the opportunity to discuss these issues with you so I can make sure this be looked into and I find out why things didn’t run smoothly. If you are willing, can you please contact me via 01476 464653.

We do our best to ensure that chemotherapy is on time but sometimes due to transport issues the treatment is late.

Regards

Mandy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k