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Fracture trauma

Posted By Loobylou81

"Fracture trauma"

About: Leicester Royal Infirmary / Trauma and orthopaedics

(as the patient),

Feel completely let down by the fracture clinic, been left in a back slab for 4 weeks with no follow up, in light of covid! Was told in A& E I had a displaced fracture and possibly a occult fracture, I have had no follow up and remain in a back slab plaster 4 weeks later, what are people supposed to do? When no 1 is available to help! Disgusting the level of support given to patients 

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Responses

Response from Leicester Royal Infirmary 3 years ago
Leicester Royal Infirmary

Submitted on 04/09/2020 at 10:56
Published on nhs.uk on 05/09/2020 at 07:42

Dear Reviewer,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospital

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