I understand that the 999 service is extremely busy at times, however, I feel that the Emergency Call Handlers within the Ambulance Control Centres can be extremely rude and cutting on the phone.
I understand that 999 calls deal with things that are life-threatening, however, I feel that the call handlers need to learn basic call handling skills and courtesy.
"Emergency Call"
About: Scottish Ambulance Service / Ambulance Control Centre Scottish Ambulance Service Ambulance Control Centre EH12 9EB
Posted by Pfeiffer1 (as ),
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