Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Talk Together Bromley

Posted By tothestage95

"Talk Together Bromley"

About: Bromley Healthcare / Talk together Bromley (IAPT)

(as a service user),

I had a 16 week course of CBT with Talk Together Bromley to deal with high levels of general anxiety and health anxiety. I had to wait a long time (around 9 months) to get the appointments but my experience was really positive and I would recommend it to anyone in the local area. My therapist was incredibly patient, kind, well-researched, thorough and supportive. I never felt rushed and always felt understood. It's the most positive therapy experience I have had and I feel like I now have the tools and confidence to begin living my life in a different way.  

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 4 years ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare

Submitted on 23/07/2020 at 14:16
Published on Care Opinion at 16:23

Dear Tothestage95

Many thanks for taking the time to provide feedback of your recent experience of Talk Together Bromley.

I am really sorry to hear you had been experiencing anxiety and had such a long wait in accessing the service. Delays with referrals is an issue that the service is addressing. I am, however, pleased that your therapist was able to assist you with your anxieties which has given you the confidence in living your life.

I will pass your comments onto the Talk Together Bromley team and if you ever feel the need to contact the service for further support please do not hesitate to do so.

With best wishes, Sharon

Sharon Cranfield, Patient Experience Lead, Safer Care Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k