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"Community Therapy Team"

About: Community Therapy Services / Nottingham West Community Therapy

(as a staff member posting for a patient/service user),

Due to Covid a lot of questions were asked on the phone, but as i needed a walking frame (i was using my husbands frame) the team came to my door and were able to look at the type/size of frame i needed without having to come in the house. The frame arrived very quickly and as it is smaller than the one i was using it has made a big difference and is much easier for me. 

Very happy with the service provided to me.

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Responses

Response from Sallyanne Wilson, Head of Service - Community Therapy South Nottighamshire, Nottingham West Locality, Health Partnerships 4 years ago
Sallyanne Wilson
Head of Service - Community Therapy South Nottighamshire, Nottingham West Locality,
Health Partnerships

Manage community services in the NHS

Submitted on 22/07/2020 at 05:02
Published on Care Opinion at 05:02


Thank you for taking the time to feedback. I am pleased that you now have the correct walking ai to get around, I am sure you are finding it a valuable aid to your mobility ... and you don't need to share your husbands now!

COVID 19 has brought it challenges but as a service we have been committed to delivering healthcare safely to those that need it. We recognise that individuals still have health needs, even in lockdown. Thank you for your feedback about our flexible approach and I wish you will for your future health. I hope the frame enables you to stay confidently on your feet. Please do give us a call back if there is anything more we can do to support your independence.

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