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Home respiratory nurse

Posted By Fairtricket

"Home respiratory nurse"

About: Aberdeen Royal Infirmary / Respiratory Medicine (Breathing and Lung Problems)

(as a relative),

My stepmum was admitted to Aberdeen Royal infirmary a week past Sunday and she was discharged on the Thursday with a home non-invasive ventilation kit to help her with her Type II respiratory failure.  

She wasn’t very sure how to use the equipment and as a family we struggled over that weekend to support her to use it. We have since made contact with Trish, the home respiratory service lead nurse. Trish is amazing. Her patience and commitment to her job is commendable. She is supporting us daily to work with mum to help use the system.

She has listened to our woes and has offered us comfort and excellent advice. If you have an award scheme for staff who go above and beyond the job then   I would like to nominate Trish. If you could see yourselves to invest more into the service to offer seven day funded support then we think this would be money well spent.  

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Responses

Response from Lisa Forbes, Service Manager, Surgery 3, NHS Grampian 3 years ago
Lisa Forbes
Service Manager, Surgery 3,
NHS Grampian

Submitted on 21/07/2020 at 20:25
Published on Care Opinion at 20:25

Dear Fairtricket

Thank you for contacting care opinion and sharing this lovely feedback. I will personally ensure that this is shared with Trish.

I know that Trish strives to ensure that the care she delivers is of the highest quality and that she will be delighted to learn that this has been achieved for your step mum and the family. It is always a morale boost knowing that we’ve had such a positive impact on our patients and families.

You may be interested in an award that offers members of the public the opportunity to nominate inspirational nursing staff from NHS Grampian. Many of these processes are on hold at the moment as we continue to move through the COVID-19 pandemic however, these will be restarted. Please check the NHS Grampian social media pages for updates; we would be delighted to receive your nomination.

With regards to your comments regarding a 7 day service, we are always grateful for the opinions and input of our patients and families to help shape service provision. Your comments will certainly be considered as part of our commitment to ongoing reviews.

I do hope that your step mum is recovering from her recent hospital stay.

Thank you once again,

Best Wishes

Lisa

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