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"Urology follow up"

About: Royal Alexandra Hospital / Radiology Royal Alexandra Hospital / Urology (Ward 28)

(as a parent/guardian),

My daughter was admitted to AMU at the RAH Paisley with pyelonephritis where she received excellent care from all members of staff, she was transferred to the ward 20 under the urologists & had a nephrostomy tube fitted. She was discharged on the 24th with a letter to say the tube was to be in place until her nephrectomy, which had previously been cancelled last September, and that the tube would need to be changed every 3months, and follow up with the consultant.

As I am a nurse, my daughter felt happier with me carrying out her stoma bag change & care which we have been doing. We have had some questions & have now contacted the consultant's secretary & our GP & have asked for some contact from the Consultant to answer these. I have asked about a date for her tube change & was told to speak to radiology, they told me round about the end of July, we still have no letter.

The stoma nurse did give advice with regards to bags but she doesn't deal with nephrostomy patients routinely. While I appreciate that there is a pandemic ongoing, I feel that my daughter should have received some form of follow up to answer any ongoing questions.

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Responses

Response from Heather Lapsley, Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector, NHS Greater Glasgow and Clyde 3 years ago
Heather Lapsley
Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector,
NHS Greater Glasgow and Clyde
Submitted on 17/07/2020 at 15:42
Published on Care Opinion at 15:42


picture of Heather Lapsley

Dear craftyrufus,

I'm sorry to hear that your daughter was admitted to RAH in Paisley with pyelonephritis whilst awaiting nephrectomy and you feel you have some unanswered questions.

As this is a public forum,without personal details, I wonder if you could contact me, in order to take a few details to allow me to investigate your concerns?

My telephone number is 01475 505119 or email: heather.lapsley@ggc.scot.nhs.uk

Kind Regards

Heather

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