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The level of care was absolutely brilliant..

Posted By Totally grateful

"The level of care was absolutely brilliant.."

About: West Midlands Ambulance Service University NHS Foundation Trust / Emergency ambulance Worcestershire Royal Hospital / Accident and emergency Worcestershire Royal Hospital / Cardiology

(as the patient),

Admitted to Worcester Royal on last week by way of ambulance to A&E, PPCI and eventually Laurel 1 Cardiology ward.

The level of care was absolutely brilliant, from the ambulance team to the consultants and ward nurses. Every one was cheerful, attentive and extremely professional. I was lucky to be in the right place at the right time. My total gratitude to all concerned

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Responses

Response from Worcestershire Royal Hospital 3 years ago
Worcestershire Royal Hospital

Submitted on 17/07/2020 at 09:10
Published on nhs.uk at 09:12

Thank you for leaving us your feedback; we will share your kind comments with the responsible management team for the area so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 48224.

Regards,

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from West Midlands Ambulance Service University NHS Foundation Trust 3 years ago
West Midlands Ambulance Service University NHS Foundation Trust

Submitted on 28/07/2020 at 15:15
Published on nhs.uk on 29/07/2020 at 07:58

Hi,

Thank you for your kind message and we're very glad to hear about the standard of care you received, if you'd like to formally thank the crew who helped you please feel free to email your message along with the date and address we were called to compliments@wmas.nhs.uk and we should be able to identify the crew and pass your message onto them.

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