"It was ok"

I attended A&E with severe flank pain over the last few days. Suspecting kidney stones, I was advised it was for the best to attend the hospital. I was ushered to Urgent Care where I was asked to complete a urine sample. My blood pressure was 144/99 (I am only in my 20's) and there was "++" blood found in my urine. I was met with a nurse who suggested I may have pulled my back, but to be sure, could I do another urine sample? I obliged and she came back and advised that there was "only a little bit of blood found" however, I had used the toilet not even an hour beforehand without being offered anything to drink so it didn't surprise me that there were only 'traces'... surely blood isn't normal in general??? She asked if I would like some co-codamol and to go home or be seen by the medics though they "may not see me today." I said I am here and have definitely not pulled my back so please, ask the doctors their opinion. They then came back and advised that I was to go to A&E to be assessed.

I have to say that this is where my experience got a little better, though I found the newby doctor quite patronising, he did get me some morphine when my pain reached a whole new level. I was then transferred to ASU where I have to say, the nurses and surgeon that I saw were very pleasant. I was advised that I did not have to stay but would need to come back the next day for a CT scan. I am now awaiting a urology appointment in two weeks - I can't fault the ASU or nurses that were there that day.

My only issue was with urgent care - I feel like the nurse in charge did not want to listen to anything that I said and was happy to make me leave that day with painkillers that don't do anything for the pain. I hope they do better for the next patient.