"Excellent care"

About: Forth Valley Royal Hospital / Gynaecology Forth Valley Royal Hospital / Women's outpatient clinics and investigations

(as the patient),

This is a very belated review as I had surgery (hysterectomy) at the end of May 2019. However I want to leave feedback as I hope it will help other ladies who are perhaps a little nervous at the prospect of having an operation – or like me, terrified!

I cannot speak more highly about my experiences. From the initial consultation at the beginning of May to the surgery four weeks later, I was treated with skill and professionalism but also with great kindness and patience.

Although I’d hoped to be a single room on Ward 6, I was in Ward 8 with three other ladies (our combined age was 300! ). It was a stroke of luck as the other ladies were great company and helped me when I became ill and needed to alert a member of staff.

The operation went smoothly and I recovered well although it’s worth saying that it took a little longer than I had anticipated to feel ‘normal’ again. This was due to my own unrealistic expectations.

So thank you everyone in particular Dr Kearney, Dr Morrison and Dr Barlow, nurses Donna, Kirsty, Sharon, Audrey, Catherine, Suzy, Kate and Karen, the young male doctors who brightened up the ward, the anaesthetists and the domestic staff who got to know my beverage of choice and left it for me even when I was in the shower when they came round.

I have been thinking of you all over the last few months which I am sure have been very difficult. Please know that I am extremely grateful to you.

Responses

Response from Gail Bell, Deputy Head of Midwifery, Women and Children, NHS Forth Valley 2 months ago
Gail Bell
Deputy Head of Midwifery, Women and Children,
NHS Forth Valley
Submitted on 17/07/2020 at 13:23
Published on Care Opinion at 13:23


Dear New woman

Thank you so much for sending this wonderful feedback. No matter the time, it is always great to hear how our ladies are doing and especially to receive such praise for the Team. I know everyone will be over the moon to read it especially during these unusual times.

I was heartened to read that your posting was also aimed at other women who are potentially about to undergo surgery. I am sure your honesty and positivity will make a big difference!

It is also lovely to hear that you were in great company during your stay, something that can make a big difference. Often friendships are made from the unusual and anxious situations we find ourselves in.

I hope you will continue to keep good health and not need our services again.

Stay safe and well.

Kindest regards

Gail

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k

Keyboard Shortcuts

Navigation
Shortcut Help ?
Go to Home g + h
Go to Tell Your Story g + t
Go to About Us g + a
Actions
Focus Search Box /