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"Clear and concise"

About: Ninewells Hospital / General Surgery Ninewells Hospital / Xrays and scans

(as a relative),

During a scan of kidneys, a shadow was spotted on the lung.

This was passed to the lung specialists including McMillan nurses.

Thereafter followed a series of scans and a biopsy to diagnose whether cancer was present.

Throughout this time, we were kept informed every step of the way through online meetings, phone calls and letters.

The speed of appointments and results were fantastic.

In particular Gillian at Ninewells Hospital was fantastic, explaining everything clearly and concisely and being there for us every step of the way.

Regardless of the fact that this occured during the COVID-19 pandemic, we could not have received better service.

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Responses

Response from Lynn Lambie, Nurse Manager, Respiratory Medicine, NHS Tayside 3 years ago
Lynn Lambie
Nurse Manager, Respiratory Medicine,
NHS Tayside
Submitted on 08/07/2020 at 10:06
Published on Care Opinion at 10:12


Thank you for taking the time to provide this feedback regarding your experience of our services.

We really value your feedback and I will pass on your thanks to Gillian and the team

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Response from Tejinder Chima, Clinical Care Group Manager, Patient Access and Assurance, NHS Tayside 3 years ago
Tejinder Chima
Clinical Care Group Manager, Patient Access and Assurance,
NHS Tayside
Submitted on 08/07/2020 at 11:17
Published on Care Opinion at 15:00


Thank you for your response and we appreciate your valued feedback.I will pass on your thanks to the Imaging Team at Ninewells Hospital.

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