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"Amazing Staff"

About: BPAS Bournemouth CC/Clinic

I went in for my procedure today extremely nervous and not knowing what I expect. I was greeted by a lovely lady who got me some water and reassured me and talked me through what was going to happen. I have been very sick and they quickly administered anti sickness and calmed me down. My surgeon came to see me before I went in for my procedure and introduced herself which was lovely. I had 3 wonderful ladies performing my surgery and they all made me feel so comfortable and kept me calm by talking to me throughout, I don’t think I would have got through it otherwise. Recovery was wonderful. I was taken to a quiet area and there was a few nurses in there who got me a drink and sat and chatted with me which made me feel very safe and happy in their care. BPAS Bournemouth provided me with an absolutely fantastic service. I felt well looked after and relaxed in their care. God forbid anything happened like this in the future - I would go straight back to them and recommend them to anyone. Thank you too all of the staff over at the Bournemouth clinic. You truly do such a fantastic job and you have my biggest thanks❤️hopefully I can bring you in a big box of biscuits to say thanks properly once all of this Covid stuff is over!

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Responses

Response from BPAS Bournemouth CC/Clinic 2 years ago
BPAS Bournemouth CC/Clinic
Submitted on 02/07/2020 at 17:06
Published on nhs.uk on 04/07/2020 at 07:51


Thank you for taking the time to post your feedback, which I am sure, will be extremely helpful to other women who are looking for guidance prior to their treatment. We are also grateful for your kind comments which will be passed on to the relevant BPAS staff. Kind regards, Pam Field, BPAS Client Engagement Manager (email: clientservices@bpas.org).

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