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"Head injury"

About: Royal Bournemouth General Hospital / Accident and emergency

(as a service user),

I fell after losing so much blood due to mistake by hospital on a biopsy.

Resulting in three ambulances on three occasions. As I did not see anyone who told me the problem.

On third visit I was in ward with three other people. All seen by consultant but not me. Until I made a great fuss.

Then they found the problem. Then I spent 3 months healing. Lost my speech and balance due to head injury, Two years later 95% better.

I’m upset at my injury and the way I was treated.

I’m upset there seems to be no system to check who is entitled to nhs care.

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Responses

Response from Patient Engagement and Clinical Liaison, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 3 years ago
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Submitted on 03/07/2020 at 15:01
Published on Care Opinion at 15:01


Dear Jamieson

Thank you for taking the time to write to us and sorry to hear you have had such a difficult time over the last couple of years.

We would like to discuss the treatment and experience you received whilst in our care.

In order to investigate your concerns properly we would need further details. Could I please direct you to our Patient Advice and Liaison Service on 01202 704886 or pals@rbch.nhs.uk so that they might review and assist you more fully?

Regards

Patients Experience Team

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