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"My experience on ward 14 (day surgery)"

About: Solihull Hospital / General surgery Solihull Hospital / Urology

(as the patient),

I am a 74 year old gentleman who was admitted to ward 14 for a procedure on my bladder, these days I am beginning to feel my age a little, but the help I received from the moment I entered the hospital was fantastic, All the staff were very helpful and made me feel at ease. After the procedure I had to stay in overnight, I could not believe the help and care I received from student nurse's to staff nurse, nothing was too much for them. As a gentleman who is vulnerable and has to stay indoors and not having to many friends it was great to be looked after by so many, daft as it sounds I was looking forward to going into hospital and sad to leave.

Thank you all and God Bless you 

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Response from University Hospitals Birmingham NHS Foundation Trust 17 months ago
University Hospitals Birmingham NHS Foundation Trust
Submitted on 06/07/2020 at 16:04
Published on Care Opinion at 16:04

Dear Topchef

We are delighted to hear about the fantastic care and treatment you received on ward 14 at Solihull Hospital; particularly the helpful and professional manner of the staff who made you more at ease. Your kind words have been forwarded to the senior staff responsible for the department so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Kind regards

Patient Experience Team

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