"Kindness and Care"

About: Cardiology / Cardiology Assessment Hub

(as a service user),

I received kindness and care. Explained what was about to happen. The Nurse Mr Fleming (not sure of name). I was worried if I was given the right answers. About my pain. I was put at ease and given time to answer it. Was explained all help I needed was there for me Thank you for such wonderful attention 

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Responses

Response from Michelle McQuaide, Sister Chest Pain Clinic, Acute Services Cardiology Altnagelvin., WHSCT 2 weeks ago
Michelle McQuaide
Sister Chest Pain Clinic, Acute Services Cardiology Altnagelvin.,
WHSCT
Submitted on 28/06/2020 at 10:04
Published on Care Opinion on 29/06/2020 at 11:21


Dear Redfk69,

I would like to thank you for sharing your experiences with us. The primary values of nursing is to ensure all our patients are treated with kindness and care and I am delighted you experienced this during your visit to the Hub.

I will share your story with S/N Andrew Fleming who will be very happy to know you felt so much at ease and received such wonderful attention during what I imagine was a worrying time for you.

many kind regards


Michelle mc Quaide

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