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Fall and broken ribs

Posted By Plutonium

"Fall and broken ribs"

About: Russells Hall Hospital / Accident and emergency West Midlands Ambulance Service University NHS Foundation Trust / Emergency ambulance

(as the patient),

I fell down stairs at home lay unconscious until next morning, ambulance crew fantastic and put me at ease. have mechanical aorta valve so lucky I didn't bleed out. 7 broken ribs 5 double so 12 breaks lung didn't look good at time nor did kidney.  

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Responses

Response from Amirah Shaikh, Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 3 years ago
Amirah Shaikh
Patient Experience Administrator, Patient Experience,
The Dudley Group NHS Foundation Trust

Submitted on 29/06/2020 at 15:39
Published on Care Opinion at 15:39


Thank you for taking the time to share feedback about your experience. We are so pleased to hear that the ambulance service were able to put you at ease at what must have been a difficult time.

We have shared your kind comments with West Midlands Ambulance Service who will be grateful to hear about them. We wish you a speedy recovery.

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Response from West Midlands Ambulance Service University NHS Foundation Trust 3 years ago
West Midlands Ambulance Service University NHS Foundation Trust

Submitted on 13/07/2020 at 10:34
Published on nhs.uk at 18:23

Hi, firstly, apologies for the delayed response. We're so sorry to hear about your experience and really hope you're on the mend now. If you'd like to formally thank the crew who helped you, feel free to email compliments@wmas.nhs.uk with your message, along with the address and date we were called and we should be able to identify the crew and give them your message.

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