"Waiting time for son's treatment"

Dear Jas20

Thank you for getting in touch with us.

I am so sorry for the delay in responding to you. Pamela has recently moved roles, however, to ensure continuity of correspondence has shared her feedback with me so we can ensure we are able to keep you updated.

The impact of Covid -19 in RHC has meant a significant reduction in planned surgery over the last 3 months.

While we are now gradually increasing our surgical capacity this remains well below our normal level and regrettably due to the impact of coronavirus will do for some time to come. All these arrangements were and have been implemented to ensure maximum safety to patients, relatives and staff during Covid-19 period.

This inevitably has meant all waiting times for surgery in RHC have been reviewed with the most clinically urgent being prioritised.

While I do not underestimate your concerns about further delays in surgery for your son I am afraid this is going to have an impact on his waiting time. At this stage I am unable to provide a definitive timescale for the date of his surgery. At present we are doing all we can to increase the number of children operated on as we continue to build up our daily theatre capacity to undertake more operations.

We will stay in contact with you and the ENT team will continue to monitor your son’s status. Should you have ongoing or new concerns please let us know so he can be reassessed.

I appreciate this response might not be what you were wanting to receive and we thank you for your understanding of the current situation. In consideration of this we would also offer you the opportunity to speak to our management team (Jamie Redfern, General Manager - jamie.redfern@ggc.scot.nhs.uk) to answer queries and respond to any additional concerns you may have.

Kind regards

Coral