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"Stay with 8 week old baby"

About: Royal Aberdeen Children's Hospital / Accident & Emergency (Emergency Care)

(as a parent/guardian),

My 8 week old daughter was admitted to RACH from Dr Gray's Hospital due to suspected meningitis. 

This was obviously a worrying time, which was made even worse by being in the middle of the coronavirus pandemic however we have nothing but praise for all the staff there. 

My daughter was treated with IV antibiotics and recovered really well thanks to the work of the fantastic medical staff. Not only were they all so good with my daughter but they also made sure I was ok too at what was a very stressful time for me. I would particularly like to thank Staff Nurse Jade who didn't hesitate to stay with me beyond the end of her night shift at a time when I was really struggling with the situation. It really helped having someone to talk to and her small act of kindness went a long way. 

A huge thank you again to everyone involved in our care, we are extremely grateful and you all do a fantastic job!

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Responses

Response from Kathryn Auchnie, Clinical Nurse Manager, Childrens Division, NHS Grampian 5 years ago
Kathryn Auchnie
Clinical Nurse Manager, Childrens Division,
NHS Grampian
Submitted on 22/06/2020 at 20:26
Published on Care Opinion at 20:26


picture of Kathryn Auchnie

Dear ES2020

Thank you for taking the time to post feedback and I hope that your daughter has fully recovered from her recent illness.

This must of been a worrying time for you being admitted to hospital with your daughter in the midst of the coronavirus pandemic with restrictions on visiting in place. I am so glad that the staff were able to provide support and reassurance to make things easier for you.

The staff will be delighted to know that they have made such a difference to your stay and I will make sure that your feedback is passed on to all those involved in your daughter's care.

Thank you again for your feedback

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