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"They have supported us through every up and down"

About: Gartnavel Royal Hospital / Mental Health Residential Facilities - Learning Disability

(as a parent/guardian),

Our daughter has been an inpatient at Claythorn House for almost a year. At first we were clueless and emotionally drained as we didn’t know how to help her with her mental illness. It was made even more difficult as she has a learning disability, autism and epilepsy. 

It has been an emotional rollercoaster for us as a family over the past year and we honestly wouldn’t have gotten through it without the help, care and support of all the fantastic staff at Claythorn House. 

They have supported us through every up and down and have made us see the positives when all we could see was a long dark tunnel ahead. We are hopefully now coming to the end of her time at Claythorn in the next couple of months and getting her ready for the next phase in her life. Without the love and support all the staff have given our daughter, we never would have thought we’d be contemplating her getting well and seeing her happy and smiling again. Her medication has been trial and error over the past year and she’s now settled on Clozapine which is helping with her illness and hallucinations. 

Our sincere thanks and appreciation goes without saying and we can never repay the care that each and every member of staff has shown our daughter. To us they are more than staff and we will miss them all terribly when her time comes for moving on. 

They all know who they are but special thanks to: 

Dr. Smiley, Mhairi, Alison, Mary, Maureen, Steven, Caroline, Angela, Lauren and every single person at Claythorn. Love and best wishes to them all. 

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Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 5 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC
Submitted on 12/06/2020 at 12:30
Published on Care Opinion at 12:30


picture of Rachel Pyle

Hello FS66,

Thank you for taking the time to share this post with us. It’s very much appreciated. We appreciate that you and your family have had a difficult time over the past year, so it is reassuring that you have all been supported by the staff at Claythorn House.

It is fantastic to see your daughter is doing better and getting ready for the next phase in her life and I am so pleased to know that she is happy and smiling again.

Thank you for your kind words about all of the staff at Claythorn House. I have shared your story with the team to ensure it reaches all of those you named. I’m sure they will be absolutely delighted to know how much of a positive impact their care and support has made to you and your family.

Wishing you all the very best,

Maureen Dale, Senior Charge Nurse

Claythorn House, Specialist Learning Disability Inpatient Services

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