Received a phone call arrived at hospital for a scan my temperature was taken and asked screening questions about covid. I then went into reception area chairs were placed apart and numbered. It was a bit hard with the screen in front I had to repeat my name and address a few times and what scan I was getting and receptionist apologised. Called 20 minutes later by a staff member who introduced himself and explained what would happen in the scanner. I was asked to wash my hands at the sink before going into the changing room. Staff were very attentive and thorough despite clearly being under pressure.
Lots of activity with people coming and going. The hand gel dispenser is on the opposite side of the door and have to press the green button to get out. Staff were using this and the hand gel but not many patients were I watched as they hit the button with their sleeves, tissues, water bottles, elbow and hands!!!🙄😲
Just an idea can you move hand gel above green button or an arrow or sign pointing to the dispenser?
"Staff were attentive and thorough"
About: Altnagelvin Area Hospital / Radiology Altnagelvin Area Hospital Radiology Londonderry BT47 6SB
Posted by Brightlights (as ),
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