This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The treatment I received was absolutely magnificent"

About: Crosshouse Hospital / Ear, Nose & Throat

(as a service user),

Last week after a 10 week delay I was absolutely overjoyed to receive a call from my surgeon Richard, to invite me in for surgery. I’d been diagnosed with papillary thyroid cancer however due to Cov19 my original surgery had been postponed. I was delighted to say yes.

I was admitted last Thursday and after a successful operation I was discharged the following day. 

The treatment I received was absolutely magnificent. From Richard and Christine which was very personable and are memories to last a lifetime, to the ward nurses and anaesthetist, the ward cleaners, in fact everyone. 

I truly believe I am lucky to be alive and it’s thanks to everyone involved at Crosshouse. You are a true credit to your profession and to your families.

My family and I would like to say thank you, you are our heroes.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tracy Baillie, Assistant General Manager - Cancer, Haematology and Head & Neck Services, Surgical Services, NHS Ayrshire 3 years ago
Tracy Baillie
Assistant General Manager - Cancer, Haematology and Head & Neck Services, Surgical Services,
NHS Ayrshire
Submitted on 03/06/2020 at 15:09
Published on Care Opinion at 15:37


picture of Tracy Baillie

Dear Thyroidsurvivor,

Thank you so much for such lovely feedback. I am so pleased to hear that your surgery went well, it must be such a relief to you especially in these strange and difficult times. I will pass on your thanks to all involved, I'm sure they will be delighted to hear you got on so well, hearing such positive feedback is so nice for the whole team. I hope your recovery at home continues to go well, take care.

Best wishes

Tracy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k