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Maternity Triage number

Story from nhs.uk

"Maternity Triage number"

About: Whipps Cross University Hospital

The maternity triage number never seems to answer. Currently sat waiting having been on hold for half an hour. I am apparently number 1 in the queue (which I have been since the beginning.) I Had a similar experience last time where I had to give up and phone 111

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Responses

Response from Whipps Cross University Hospital 3 years ago
Whipps Cross University Hospital

Submitted on 01/06/2020 at 08:12
Published on nhs.uk at 09:24

Dear Natalie

Thank you for taking the time to contact us with your feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to look into the issues you have raised and the findings of these enquires can be shared with you, if you wish. We would therefore like to request that you contact our PALS team on site with your full details at wxpals.bartshealth@nhs.net or telephone 0208 535 6438.

Thank you

Kind regards

Central Complaints Team

Barts Health NHS Trust

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