"Maternity Triage number"

About: Whipps Cross University Hospital Whipps Cross University Hospital London E11 1NR

Posted via nhs.uk 4 years ago

The maternity triage number never seems to answer. Currently sat waiting having been on hold for half an hour. I am apparently number 1 in the queue (which I have been since the beginning.) I Had a similar experience last time where I had to give up and phone 111

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Whipps Cross University Hospital

Submitted on 01/06/2020 at 08:12

Published on nhs.uk at 09:24

Dear Natalie
Thank you for taking the time to contact us with your feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to look into the issues you have raised and the findings of these enquires can be shared with you, if you wish. We would therefore like to request that you contact our PALS team on site with your full details at wxpals.bartshealth@nhs.net or telephone 0208 535 6438.
Thank you
Kind regards
Central Complaints Team
Barts Health NHS Trust

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