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My visit to Cardiac Investigation hub

Posted By L Curry

"My visit to Cardiac Investigation hub"

About: Altnagelvin Area Hospital / Cardiology

(as the patient),

I was given the telephone number by my GP practice one day in May 2020. I was having a tightness and heaviness and some pain in my chest. I phoned the hospital at 11am and a nurse took information from me. I was given an appointment at 12.15 that day for The Cardiac investigation hub.I was seen on time had a ECG ,blood test and other tests done by two medical staff. The results came back about one and a half hours later. Thankfully everything was ok .I was given a lot of information about the results and came away feeling confident .I was also told not to hesitate if I ever felt anyway like this again to seek advice.A very reassuring experience .

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Responses

Response from Vi Gray, Professional Nursing Support , PCOP, Western Health & Social Care Trust 3 years ago
Vi Gray
Professional Nursing Support , PCOP,
Western Health & Social Care Trust

encourage people to share their experiences of health and social care, what matters to you, what you particularly liked or disliked so that we can share with the relevant department, and staff .

Submitted on 28/05/2020 at 19:41
Published on Care Opinion at 19:41

picture of Vi Gray

Hello L Curry

Thank you for sharing your story I am delighted that you have had a very positive experience and I will ensure your kind words and comments are forwarded to those within Cardiology. services. This will be welcomed and appreciated by the staff particularly In these difficult times with all the challenges around Covid 19.

Best Regards

Vi

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Response from Andrew Fleming, Chest Pain Nurse, Acute Services Cardiology Altnagelvin Hospital, WHSCT 3 years ago
Andrew Fleming
Chest Pain Nurse, Acute Services Cardiology Altnagelvin Hospital,
WHSCT

In short I am part of a team of experienced Cardiology nurses that assess patients referred with Cardiac conditions and in conjunction with a cardiologist provide assessments/ investigations and arrange treatments as needed.

Submitted on 07/06/2020 at 12:26
Published on Care Opinion on 08/06/2020 at 15:48

picture of Andrew Fleming

Hi L Curry,


Can I first apologize that there has been a delay in a member of the Cardiology Assessment Hub team responding to your kind feedback. As a member of the Team I can assure you that we share all the feedback given by our patients with the team and what Vi has said above is completely true.

We are all delighted that you have had a positive outcome and a positive experience.

Please know that we are still here for advice and you can utilize the service when you feel the need.

Andrew

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