"Ward A12"

About: Forth Valley Royal Hospital / Neurology

(as a service user),

I was recently admitted to ward A12 where I was diagnosed with multiple sclerosis and I have to say a huge thank you to the staff who cared for me. Being in there alone with no visitors and getting that news was a very difficult couple of days and the staff were so caring and attentive! Nothing was too much trouble for them! Must say an extra special thank you to staff nurse Sarah and student nurse Sarah who looked after me with such care that I didn’t feel alone at such an upsetting time. The care I received was absolutely second to none!  


Response from Nicola King, Senior Charge Nurse, NHS Forth Valley last week
Nicola King
Senior Charge Nurse,
NHS Forth Valley
Submitted on 26/05/2020 at 16:50
Published on Care Opinion at 16:59

Dear Grateful user,

We would like to thank you for taking the time to share such positive feedback on Care Opinion.

Staff are delighted your experience was as good as could be under difficult circumstances.

I have shared your feedback with the team and both Staff Nurse Sara and Student Nurse Sarah are delighted.

It means so much to us to know we are doing a good job and patients are satisfied with the care and attention delivered.

Thank you so much.

Best Regards,

Nicola King,

Senior Charge Nurse, Ward A12,

Forth Valley Royal Hospital.

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