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"The care I received in hospital"

About: Forth Valley Royal Hospital / General surgery Forth Valley Royal Hospital / Theatre & Recovery

(as the patient),

Would like to say a big thank you to all staff on ward 22B of Forth Valley Royal Hospital I was admitted for emergency surgery and was looked after excellently by all the staff in ICU, and on the ward, the surgeons and Doctors did an excellent job as did  the nurses and all the other staff looked after me great which aided to me having a speed recovery and getting home to my family and friends, all staff are working really hard under very busy and stressful times and they have got the management of covid 19 patients and non infected patients down to a T they are stringent in ensure all guidelines are followed in every way and always make time to chat and make sure your ok, thank you all, carol 

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Responses

Response from Heather Riddoch, Department Manager/Senior Nurse, NHS Forth Valley 5 years ago
Heather Riddoch
Department Manager/Senior Nurse,
NHS Forth Valley
Submitted on 22/05/2020 at 17:29
Published on Care Opinion at 17:29


Hi Cazh

Thanks so much for taking the time to express kind words about your care in ITU when you were with us. I am pleased to hear that your recovery was speedy, especially at a time when you need family and friends at your side.

I hope this recovery continues to go well, and I will pass this message onto our staff.

Take care

Heather Riddoch SCN

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Response from Kristoffer Robertson, Clinical Service Manager Emergency Care and Acute Medicine, Accident and Emergency, Acute Medical Admissions, GGC 5 years ago
Kristoffer Robertson
Clinical Service Manager Emergency Care and Acute Medicine, Accident and Emergency, Acute Medical Admissions,
GGC
Submitted on 23/05/2020 at 12:20
Published on Care Opinion on 26/05/2020 at 13:35


Hi Cazh

Thank you so much for finding the time to write a review about your stay both with us and ITU.

I am so happy to hear that you are making a good recovery and getting back to some normality. It is a pleasure to receive stories like this and will be a massive boost to the staff on the ward especially in the difficult world we find ourselves living in.

Take care and stay safe.

Kind Regards

Kris Robertson SCN B11

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