Last weekend I was struggling with my mental health and unfortunately self harmed and had to attend A&E
I am currently shielding so it was a difficult decision to go to the hospital but I know that I needed some help
When I booked in at reception I felt very judged and the person taking my details rolled her eyes and said to someone else ‘self harm!’
I was quickly taken to another area and put in a cubicle that only had curtains between them.
The first nurse that I saw was very understanding and talked to me and even made me a cup of tea which was really nice. They seemed to understand what I was going through
Then the doctor came and looked at the wound and said it could be steri stripped but I explained that I was allergic to them. They said that they would get the theatre nurse to come and have a look. I was surprised that this doctor was not wearing any PPE
A person came from DPM and made a statement as they walked in that they had seen me before. They sat down and asked me what had happened. I tried to explain that the cubicle was not very private and I had heard full details of other patients ailments so was reluctant to explain what had happened
This staff member flippantly replied that the doctor was not going to treat my wound and I was to leave. They walked out
I waited for another hour but no one came so I just left. My wound was open and bleeding. I was very suicidal and stood by the river instead of going home
The crisis team calmed me down and made sure I got home safely
I have spoken to a manager at DPM who is looking into this for me
However I had to wait until the next day when the District Nurses cleaned my wound and pulled it together
Today I am really unwell. My wound is badly infected and I have a temperature. My GP has just given me some antibiotics
If the staff at A&E had cleaned my wound and dressed it then I feel that I would not be so poorly now.
They showed no care for my well-being
The wound is red and swollen with the redness tracking from the wound and I am concerned that I could get sepsis as I have had this in the past
I want to know why my wound wasn’t cleaned and why the doctor told the DPM professional to send me home
In the future I am unlikely to go to A&E for support when I am struggling or when I have hurt myself
My psychiatric team are visiting me daily and have been amazing
"A&E treatment"
About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Accident and emergency Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Accident and emergency Nottingham NG7 2UH Nottinghamshire Healthcare NHS Foundation Trust / Adult Mental Health Services - Community (County) Nottinghamshire Healthcare NHS Foundation Trust Adult Mental Health Services - Community (County) Nottingham NG3 6AA
Posted by madperson (as ),
Responses
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Update posted by madperson (a service user) 3 years ago
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Update posted by madperson (a service user) 3 years ago
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