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"My sisters end of life care in ward 62"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as a relative),

My sister was 44 years old when she became unwell. She began taking terrible headaches and changes to her sight and vision, she spent time in Inverclyde royal hospital and was transferred to ward 62 in the neurology block at queen Elizabeth in Glasgow.

She arrived there with no clue about what was going on with her health, she was scared and so were her kids and all the rest of the family. Professor Leatch and his team got to work straight away to find out what was going on. It wasn't long before they discovered that unfortunately my sister was terminally Ill with malignant meningitis and that she would not live much longer. We all fell apart and every member of staff on that ward held us together.

As she was so Ill it was decided that she would remain in ward 62 for her final days. The staff let myself and her kids move into the hospital to be with her and that meant so much to her and us. They done everything they could for my sister to make her final days count, from organising a local celebrity to visit her to making Christmas happen. Also the support they gave emotionally to us was so valuable and fantastic. They made which was the worst time in our lives a bit easier to cope with.

As a family we can never thank them enough for all they done for my sister and us. The staff on ward 62 are truly amazing and deserve recognition for this. We are only 1 family but they help so many others. Thank you from the bottom of my heart.

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Responses

Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 3 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC
Submitted on 13/05/2020 at 16:28
Published on Care Opinion at 16:28


Dear Lucy77,

Thank you for taking the time to share this personal feedback with us. I was very sorry to hear about your sister's passing and appreciate that this must still be a difficult time for you, as it is clear from your feedback that you are a close family.

I know the Senior Charge Nurse and the neurosurgery ward team are fully committed to providing the best care possible and that extends to the whole family. It was comforting to read that the staff took the time to make Christmas happen and do what mattered to your sister and yourselves. I appreciate how important it is as a family to have these memories and to know that your sister was very well cared for.

I will share your feedback with the ward team and I know they will be grateful for you sharing this as am I. Thank you again for this post.

Kind Regards

Elaine Burt

Chief Nurse Regional Services

NHS Greater Glasgow and Clyde

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