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great attention and treatment

Story from nhs.uk

"great attention and treatment"

About: Basildon Hospital

I was collected by ambulance from PAH Harlow on 17 Apr. and taken to Basildon for angioplasty, and returned the same day by same crew. From beginning to end I had the best attention possible, Ambulance Crew, Reception and treatment all first class. all displayed care, comfort and reassurance in a professional but friendly manner. I cannot express my gratitude enough.

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Responses

Response from Basildon University Hospital 5 years ago
Basildon University Hospital

Submitted on 13/05/2020 at 13:21
Published on nhs.uk on 14/05/2020 at 14:15

Thank you for taking the time to provide the Essex Cardiothoracic Centre (CTC) with this excellent positive feedback. The CTC is delighted you had a first class patient experience. Your feedback will be communicated to the appropriate staff and this will encourage them to continue to provide excellent care to patients in the future.

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