I receive B12 injections every 8-10 weeks for my pernicious anemia, the injections are administered by treatment room nurses.
3 weeks ago I contacted the team to book my next appointment , I was told the service was not performing routine services due to Covid-19.
I then explained that my injections were not routine to me and I considered them essential to my health and wellbeing. I also informed the staff I was 14 weeks pregnant. I was told to contact my GP service. I contacted my GP practice and explained that I was informed I could not receive my next injection. The receptionist was very helpful & discussed my issue with a GP who said I should have my injection given I was pregnant. The receptionist then booked my appointment with the treatment room nursing team for today. I was very relieved.
Yesterday the nursing team contacted me to inform me the appointment would be a home visit and to check I had no Covid-19 symptoms. I then received no further contact from the treatment room until 3pm today when I contacted them to ask if a nurse was coming to my house. I was told they would phone me, I still haven't received any call from the treatment room nurses. I was contacted by a GP who informed me current guidance was I could miss this injection and get the next one, I explained this wasn't acceptable to me given I would experience symptoms which I didn't believe was appropriate given I am currently pregnant. I found the GP to be patronising and had a lack of care for my circumstances and feelings, they only seemed interested in guidance not my care. The whole event has left me stressed and upset. I currently work in the health service and I fully understand the difficult situation all healthcare workers are currently experiencing but I was disappointed that in this situation I felt that patient centred care was lacking. I feel the lack of communication regarding the cancelling of this vital (to me) service disappointing.
"B12 injection for pernicious anemia"
About: General practices in Lanarkshire General practices in Lanarkshire
Posted by b12preg (as ),
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