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"A BIG thank you"

About: Older Adult Mental Health / Older Adults community mental health team

(as a staff member posting for a carer/relative),

I would just like to send a big thank you for all the help Dr Cosmulescu, and your services, have given me with regards to my Mum, over the past months. My mum is in Pexton Grange.

Dr Cosmulescu has been an absolute rock for me, as I have really struggled to explain to the nursing home, that some of her strange behaviour was not down to her dementia worsening - as it was very up and down, especially after hospitalisation - but due to deliruim.

 

Dr Cosmulescu has;

 

: Offered me contact whenever I have needed and called back really quickly whenever I had left a message

: Listened whenever I have been really anxious and explained diagnosis and meds clearly.

: Included me in every visit verbally as well as sending me copies of the report

: been a constant in Mum's care, which really makes a massive difference instead of me having to deal with different people.

 

I am so grateful, not only for the previous help, but desperately need the same help in the future.

 

Thankyou from a very grateful daughter, at the most difficult of times.

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Responses

Response from Jo Campbell, Service Manager, Early Intervention in Psychosis Service, Sheffield Health and Social Care Trust 3 years ago
Jo Campbell
Service Manager, Early Intervention in Psychosis Service,
Sheffield Health and Social Care Trust
Submitted on 06/05/2020 at 14:26
Published on Care Opinion at 15:47


Thank you for taking the time to share your views.

Its always helpful to hear about people's experiences of our care; and especially gratifying and rewarding when its a positive story.

We will be sure to share this example of great care and collaborative working with the wider team and Trust so that we can learn valuable lessons.

On behalf of the Older Adult Community Mental Health Team, I'd like to wish you and your mum all the best during these challenging times.

Jo Campbell

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