"Working very hard in demanding conditions"

About: Queen Elizabeth University Hospital Glasgow / General medicine

(as the patient),

I was discharged today after 4 days of in-patient care for suspected then confirmed COVID-19 at Queen Elizbeth University Hospital Glasgow. All staff were friendly, patient, professional and kind. I couldn't have asked for any better care from people who were obviously working very hard in stressful and demanding conditions. Thank you so much and I hope life gets back to something more normal for all of you as soon as possible. Take care.

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Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 2 months ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
Submitted on 27/04/2020 at 13:46
Published on Care Opinion at 13:46

picture of Rachel Pyle

Hello 111,

I'm sorry to hear of your recent admission. It must have been a worrying time for you and I hope you're feeling much better now.

It is fantastic to hear that you were so well cared for by staff. Thank you for taking the time to share this post with us, it really is much appreciated.

I will be sure to pass it on to the staff at the Queen Elizabeth. I'm sure it will be a real boost for them to receive such lovely feedback at this difficult time.

Wishing you a speedy recovery,


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