"Problems with the appointment service"
About: Mountainhall Treatment Centre / Diabetes/Endocrinology Mountainhall Treatment Centre Diabetes/Endocrinology Dumfries DG1 4AP
Posted by Fishingsid (as ),
I am in constant fear of losing my eyesight. So to me a trip to Mountain Hall treatment centre in Dumfries is so important.
In the middle of last year I recieved an automated phone call to see if I would be attending an appointment. I rang the centre to say I had not received an appointment? I was told that the letter may be delayed and it wasn't unusual for the reminder to come before the letter.
Then in October the same thing happened I rang and was told the same thing. By the way I must point out the letters never arrived.
At the appointment the specialist told me that he wanted to see me every three months instead of six months so he would not miss out on a chance of operating to try and save my eyesight. So I thought I would hear something round about Feb/March, nothing came. I rang to be told that I was at the top of the list for an appointment.
This morning a letter came to tell me the Scottish government had cancelled diabetic eye screening as it was not important enough with what's going on at the moment.
The letter told me that due to this advice my appointment for April 30th was cancelled. Is that the appointment I had not even heard about yet?
I believe my eyesight is important, I struggle daily with stress and worry about what's going on and my all round health issues.
My eyesight may in the scheme of things not be important, but to me it is. I am not allowed to see my granddaughter due to Covid 19 and have accepted that. But will I ever get to see her ever again?
Sorry to moan at you all, but I'm struggling.