"Not accepting prescriptions over the phone is…"

Since suffering an injury nearly 5 years ago I've had varied success depending on the staff member you get. Yes the message says they don't take prescription requests over the phone but that's not been the case in numerous times until thankfully they become repeat and then I can use the app, when you phone the surgeon they always ask your name, date of birth, address and the surgery you're with so they have your medical record open with your current medication on, all they need to do is tick s box to submit a request to your GP yet they're more than happy to argue the toss about it. Instead they'll make you get in a car drive over and ask the exact same person you were just talking to put it through, apart from a carbon footprint issue, there's also the fact that most of my medication can cause drowsiness and commit a possible traffic offence just so you can request it in person.

Then there's the triage GP system, apart from a GP not being able to see you while giving medical advice it's not the same as seeing a doctor in person and since the system has been created I've not got a face to face appointment since.

Don't even get me started on the wait time at 8AM to try and get am appointment as you're unable to get an appointment any other time of day and contrasty with the prescription issue of them not taking it over the phone, you can't request an appointment at the deck in person.