Text size

Theme

Language

"Couldn't be better."

About: Royal Bournemouth General Hospital

Had a kidney removed. All I can say is I am so impressed with the care and treatment I received. The staff including the cleaners treated me with such care and compassion I felt I was with friends. Hope you all remain safe as we are in terrible times. Can't thank you all enough. Bob Smith.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Engagement and Clinical Liaison, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 5 years ago
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Submitted on 06/04/2020 at 16:05
Published on Care Opinion at 16:05


Dear Robert

Thank you for taking the time to share your experience while having your kidney removed, We are pleased to hear all went well and you were treated with such care and compassion.

Thank you for noting the friendly attitude of the staff and making you feel like you were among friends.

We wish you a speedy recovery and hope you stay safe and well at this difficult time.

Your kind comments will be sent to the Matron to be shared with the rest of her team.

Regards

Patient Experience Team

Opinions
Next Response j
Previous Response k