"Waiting times"

About: Gatley Medical Centre

I waited around an hour for a blood test appointment when there was no other patients in the practice. After asking the receptionist twice, she went into the staff room to get the nurse (who was sitting there the whole time). The nurse insisted she didn't notice I was waiting, even though I was booked in.

Story from nhs.uk


Response from Gatley Medical Centre 2 months ago
Gatley Medical Centre
Submitted on 27/03/2020 at 20:59
Published on nhs.uk at 22:56

Hello, I am sorry you have had this experience. I would really like to chat with you with regards to this, please could you email our generic email account on stoccg.gatleymedicalcentre@nhs.net and let me have your name and contact details I will be working Saturday and Sunday. Kindest Regards


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful