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"Very efficient service"

About: Crouch Oak Family Practice

My 80 year old uncle phoned the practice this morning as he has one of his regular bouts of bronchitis. He was called back within 10 minutes by a doctor who prescribed over the phone based on his history. He was very impressed with the service. He asked me to collect the prescription for him, and when I had trouble at the pharmacy I ended up calling the practice again. The receptionist I spoke to sorted that problem out with excellent efficiency, giving me the EPS code which the pharmacist used to download the prescription. I can't recommend them highly enough

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Responses

Response from Crouch Oak Family Practice 4 years ago
Crouch Oak Family Practice
Submitted on 31/03/2020 at 13:34
Published on nhs.uk on 02/04/2020 at 08:52


Thank you for taking the time and trouble to post your positive feedback. We really do appreciate it!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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