"Sharing my experience of recent surgical procedure"

About: University Hospital Wishaw / General Surgery (Wards 16-18)

(as the patient),

Beginning of this month (March 2020) I had a medical procedure with Doctor Hazzan and his team at the University Hospital Wishaw, (ML2 0DP) I just want to say thank you all!! For being so professional, passionate, caring and loving in what you do.

They Standard  of delivering was sensationally amazing. My experience  in general was out of this world, the building was very clean and impeccable, the Doctor's and Every Nurses was so kind and hand on at all times. My  recovery so far satisfactory and forever I'll be always grateful. 

Now I'm just hoping that everyone is trying to keep safe out there with this situation of (CoronaVirus) we are just so blessed that people like you all are so passionate and love and enjoy what you do, thank you... My prayers goes to each and everyone. 🙏🙏🙏

 ❤️

Responses

Response from Rick Edwards, Programme Manager for Person-Centred Care, Quality Directorate, NHS Lanarkshire 2 weeks ago
Rick Edwards
Programme Manager for Person-Centred Care, Quality Directorate,
NHS Lanarkshire
Submitted on 24/03/2020 at 16:00
Published on Care Opinion at 16:00


picture of Rick Edwards

Dear Eligan,

Thank you so much for taking the time to get in touch; it's a great encouragement for staff to be recognised and feel valued by people accessing services. Dr Hassan and the team will be delighted to receive such glowing praise.

I'd also thank you for recognising the important role that support staff and partners play in ensuring the building is clean and safe.

I'm glad to hear that your procedure went well and you are making a satisfactory recovery to date; I wish you well as you continue to convalesce.

Kind regards

Rick

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