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Waiting time for neurology

Posted By Fr20

"Waiting time for neurology"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as the patient),

Hi, it is worrying that I was told today. Someone over the phone told that I need to wait from 26 to up 30 weeks. I was so surprised by this bad news. 

But under standards, I need to wait for a referral "18 weeks Referral to Treatment". 

At this moment I'm not sure why it's come to 26-30 weeks?! 

In addition, I have third tonic-clonic seizure and it's quite worrying. I'm not sure what is happening right now to me! 

I don't want to live with seizure. I cannot make a normal life. 

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Responses

Response from Rachel Pyle, Patient Experience Project Manager, Patient Experience Team, NHSGGC 5 years ago
Rachel Pyle
Patient Experience Project Manager, Patient Experience Team,
NHSGGC

Submitted on 20/03/2020 at 17:35
Published on Care Opinion at 17:35

picture of Rachel Pyle

Hello Fr20,

Please accept my sincere apologies for the difficulty you're having in getting your Neurology appointment and the stress this is causing. I know that waiting for an appointment can be a worrying time.

Unfortunately, our Neurology department is experiencing extended waiting times and for a number of reasons, we are not able to meet the National Waiting Times Guarantee just now.

All the very best,
Rachel

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Update posted by Fr20 (the patient)

Hello Rachel,

I did not expect that is looking so bad.

So if I have first seizure I should wait for neurology appointment ( as a urgent ) withing two weeks.

The worst things I'm worrying that maybe I have different illnesses:

Maybe I have some problems in my brain that can sometimes cause epilepsy, such as:

-an unusual growth (brain tumour )

-scarring in the brain and many others

It so worrying that I'm waiting so long and I'm not sure what is happening to me. At this moment it's 6 and half month pass and still waiting for the appointment but I should have an appointment within 2 weeks because it's an urgent.

I'm feeling depressed because of this situation.

I don't to apologise but I need action in my case.

Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 5 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC

Submitted on 16/06/2020 at 12:09
Published on Care Opinion at 12:09

Dear Fr20,

I was sorry to read your feedback in relation to your neurology appointment and the worry this has obviously caused you. I would be grateful if you could phone Julie Marshall on 0141 201 2833 and she will transfer you to our manager for Neurology who will look into this for you.

Kind Regards

Elaine Burt

Chief Nurse Regional Services

NHS Greater Glasgow and Clyde

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Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 4 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC

Submitted on 19/06/2020 at 14:22
Published on Care Opinion at 14:22

Dear Fr20,

I have had feedback from our Manager Craig Broadfoot who spoke with you earlier today. I was pleased to hear that Craig has been able to assist you with your appointment to your satisfaction.

Kind Regards

Elaine Burt

Chief Nurse Regional Services

NHS Greater Glasgow and Clyde

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