"Excellent care from all members of the team"

About: Rustlings Road Medical Centre

(as a service user),

I am so impressed that despite the current challenges, your team are continuing to be as respectful, professional and caring as ever.

I have been treated with respect by all staff members: admin staff, doctors and nurses.

This makes a huge difference because it builds trust and means that I feel comfortable being open and honest with the team. 

It also empowers me to make positive changes and look after my own health.
Thank you for all that you do for the patients and the local community.
You make a huge positive difference to our lives and I am very grateful for you.


Response from Rustlings Road Medical Centre last week
Rustlings Road Medical Centre
Submitted on 30/03/2020 at 12:55
Published on nhs.uk at 20:55

Dear Greystones gal,

Thank you very much for your lovely feedback. It really does mean a lot to the team especially during these challenging times. I will ensure your feedback is shared with the whole practice team.

Kind regards

Annie Stones

Practice Manager

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