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"Nothing in place for non verbal children "

Total waste of time, from the waiting list to the two appointments and endless phone conversations, like every other organisation, theres not much help for a non verbal violent self harming child who has autism ocd, anxiety and no understanding, as parent I have had my nose broken and constantly getting hit by my child, she punches herself too and butts her knees walls ect, was told cahms could treat her anxiety and help with her ocd, absolute joke, nothing in place for a child like mine, now we are over 2 years fighting a system with absolutely no help meanwhile my child countinues to get older stronger and more aggressive, we cant go out and have been stuck in this situation for three years with everyone pushing us from one organisation to another

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Response from Reflections 5 years ago
Reflections
Submitted on 18/03/2020 at 11:27
Published on nhs.uk on 19/03/2020 at 08:48


Thank you for taking the time to provide your feedback, we are really sorry to hear about the experience you and your child are having.

We take issues surrounding patient care very seriously and would very much like to hear from you directly about your experience, so that we can look into this further for you. As your post is anonymous we are unable to contact you directly but if you could contact our Patient Advice and Liaison Service (PALS) who are a confidential service on 0161 716 3178 or by e-mailing pals.penninecare@nhs.net they will be able to look into this further for you.

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