"Amazing staff "

About: Arrowe Park Hospital

My cousin was on the HDU for 6 days before she passed away. The care she received there was second to none. She had learning difficulties and the staff was just amazing with her and with us. The care and dedication they showed couldn’t have been better and when we realised it was the end of the line they showed such compassion to us as a family and to my cousin. They were respectful, caring, informative and couldn’t do enough to ensure my cousin’s final hours were dignified. They allowed us time privately, even though we were on a ward, yet still delivered the same amazing care and compassion even though no more could be done. Honestly I cannot praise them enough and will be forever grateful that they made her final hours comfortable and looked after us too, letting us use the family room and advising we rest when we could. Obviously wish the outcome was different but am so glad my cousin passed in their care. Thank you so much x

Story from nhs.uk


Response from Arrowe Park Hospital 2 months ago
Arrowe Park Hospital
Submitted on 23/03/2020 at 09:46
Published on nhs.uk at 10:48

We are very sorry for your loss, and touched that you have taken the trouble at this difficult time to post such kind feedback regarding your cousin's care on the HDU. We will be pleased to pass on your appreciation to the Critical Care Team.

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