"Catalogue of Errors"

About: Bhf Lundwood Surgery

- dr completely missed a diagnosis of diabetes and I ended up very poorly and in hospital some months later

- months on still no referral to diabetic specialists

- medication not reviewed on time so run out

- drs are CONSTANTLY calling in sick leaving the surgery with no doctors in at all, and the locums are often rude and don’t care

- the admin/reception staff refuse to chase up hospital discharge records but the hospital refuse to talk to the patient so you’re left frustrated and stuck in the middle of a pathetic battle of stubbornness

- I’ve had blood tests every 6 weeks that show something wrong with my white blood cell count but rather than find out what the problem is (potentially leukaemia!!), each new locum dr keeps sending me away again for another 6 weeks

I’m trying to find another GP practice in the area with at least some good reviews - it’s impossible!! DONT MOVE TO LUNDWOOD!!

Story from nhs.uk

Responses

Response from Bhf Lundwood Surgery 2 months ago
Bhf Lundwood Surgery
Submitted on 17/03/2020 at 08:53
Published on nhs.uk on 18/03/2020 at 08:03


Thank you for your recent feedback regarding BHF Lundwood.

I am sorry to learn you are unhappy with your recent experiences of using our Practice , I would like to look in to this in more detail for you , if you can contact me on my details below quoting the reference BHF27

Kindest regards,

Patient Liaison Officer

Barnsley Healthcare Federation.

Oaks Park Medical Centre

Thornton Rd

Barnsley

S70 3NE

bhf.patientfeedback@nhs.net

01226 729896

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful