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Conscientious Service

Story from nhs.uk

"Conscientious Service"

About: University Hospital (Coventry)

Needed laser surgery for Posterior capsular opacification After a long wait on a Saturday which I very much appreciate staff giving up their weekends this was performed successfully My eye site in one eye was very poor and after cataract surgery on the other eye it then became blurred due to this condition and I had difficulty in doing many ordinary things including driving. I text my daughter after the procedure saying ‘ I feel that I am now seeing the world in a different light’ Many thanks to all the staff involved from diagnosis to treatment I may have had a long wait but it was well worth it

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Responses

Response from University Hospital (Coventry) 4 years ago
University Hospital (Coventry)

Submitted on 17/03/2020 at 14:38
Published on nhs.uk on 19/03/2020 at 08:07

Hello Di, thank you for taking the time to share your recent positive experience of Ophthalmology at University Hospital in Coventry. I was heartened to read that your procedure was a success and you now feel as though you’re seeing the world in a different light – that’s lovely to hear. I will pass on your kind words to the team. Thank you again for sharing your kind words, we appreciate all comments, both positive and negative, as it means we can better understand what is important to our patients and continually improve. Communications Team University Hospitals Coventry and Warwickshire (UHCW) NHS Trust Telephone: 0800 028 4203

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