"Totally ineffective"

In my experience, this organisation is in capable of providing effective health care for the NHS. I have been experiencing chronic lower back & leg pain which is being relieved to some degree with painkillers from my GP. I was first referred to Circle msk in April 2019. From there I have had two different physio sessions & been returned to "The System on both occasions. On my latest visit in March 2020 I was greeted by someone who introduced himself as a Physiotherapist . His solution was rather novel even though I explained that the pain was still with me, albeit somewhat lessened by GP prescribed painkillers, he suggested that I should stop taking pain relief & drink more water. After almost a year I consider the treatment I have received to be disappointingly ineffective.

Story from nhs.uk


Response from Circle Bedford Msk 2 months ago
Circle Bedford Msk
Submitted on 12/03/2020 at 09:00
Published on nhs.uk on 13/03/2020 at 07:17

Dear Derek, Thank you for your review and we are sorry to hear that you are not satisfied with your experience at Circle Integrated Care. If you would like to discuss your experience further with our PALS team, they are contactable at circle.integratedcare.pals@nhs.net.

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