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"This hospital should be closed"

About: Basildon University Hospital

This is the worst hospital I have every been. For them you are nobody, it doesn't matter how serious your pain is, it doesn't matter your condition. They only care if you're dying, maybe not even then. No human rights, no respect, no nothing!!! Why am I paying taxes? The UK medical system is the worst I've ever seen. Nobody should pay for this. They keep sending me to the GP, the GP sends me to A&E. Useless medical system! 2nd time I am going there to be seen by a dr who has absolutely no idea what to do. She kept asking me the same questions again and again. She was forgetting my answers 5 mins after. What kind of doctors are you hiring? No tests, nothing. The answer to my questions was simple, "I DON'T KNOW". She had no idea about my problem. How can a doctor say that? If I knew how to solve my problem at home I would have never come to a hospital. Shame on you!

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Responses

Response from Basildon University Hospital about a year and a half ago
Basildon University Hospital
Submitted on 06/05/2020 at 13:16
Published on nhs.uk at 17:39


Firstly may we apologise that our response did not appear on this site at the time you posted your comments. We are sorry that you had cause to raise concern about your experience in the A&E department at Basildon Hospital. Your comments were shared with the department at the time you posted them to ensure staff were made aware of your poor experience.

If you have any further concerns about treatment at this hospital please contact our Patient Advice and Liaison Service (PALS) at pals@btuh.nhs.uk.

Thank you.

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