This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Community Pharmacist

Posted By 11 NHS Patient

"Community Pharmacist"

About: General practices in Ayrshire & Arran

(as the patient),

I recently visited Dundonald pharmacy and spoke with Callum the community pharmacist regarding my skin condition - he was absolutely fantastic.  He offered excellent advice and whilst there nipped next door to the GP and returned with a prescription signed and all in place.  Provided me with a hand wash there and then with advice to collect remaining bottle later that day.  Service and advice was exceptional - I didn’t require a valuable GP appointment as he dealt with everything - community pharmacy and GP practice working together for a successful patient outcome and a repeat prescription in readiness for my upcoming hospital appointment 

Amazing NHS service within the community 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 17/03/2020 at 11:25
Published on Care Opinion at 11:25

picture of Eunice Goodwin

Dear 11 NHS Patient,

Wow, that sounds great. Thank you for sharing this with us. This is a great example of how Primary Care is evolving and I am glad it was so helpful.

I will pass this on to Callum and the team; I am sure he will be delighted he could be of such help.

All the best,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k